“File or Document” Can’t Be Opened Because The Original Item Can’t Be Found

I have been having an issue where i am unable to connect to my external hard drives that are attached to my Mac Mini via my MacBook pro over local network.


I have tried removing "com.apple.finder.plist" on both machines with no luck.


I have tried rebooting Finder again no luck. I am still unable to connect to the external drives and get the error “File or Document” Can’t Be Opened Because The Original "x" Item Can’t Be Found.


I can connect to the internal man os drive with no issues. Oh I'm trying to connect via Finder so that i can move and swap files between the drives without having too use the main TV (which its connected to).


I am able to screen share into the Mac Mini with no issues at all and then move the files that way. I would rather do it via Finder directly on my MacBook.


I have checked the permissions for the external drives when right clicking on the drive and selecting info it doesn't show the normal items ie admin. my account and so forth it just shows "you have custom access" and its not changeable.


Current Details of each machine;


Macbook Pro 16" M1 Pro

MacOs Ventura 13.2.1


Mac Mini (Late 2014)

2.6 GHz Dual-Core Intel Core i5

MacOs Monterey 12.6.5


Any help would be greatly appreciated.

Mac mini, macOS 12.6

Posted on Apr 16, 2023 1:54 AM

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4 replies

Apr 17, 2023 1:03 PM in response to MadMax889

Good afternoon MadMax889,


Welcome to the Apple Support Communities!


We'd like to help with the issue you are having transferring files between your MacBook Pro and Mac mini to one or more external drives.


We recommend updating your computers to the most recent operating system for the models that you have.


For best results, external drives should be formatted Mac OS Extended (Journaled) and attached directly to the computer. Files can then be copied and moved via Finder with ease.


The resources below will help you with this:


Erase and reformat a storage device in Disk Utility on Mac - Disk Utility User Guide


Connect and use other storage devices with Mac - macOS User Guide


Take care.








Apr 18, 2023 1:00 PM in response to MadMax889

OK - that helps. I didn't see that you were trying to copy between the two drive on the Mac mini.


Ultimately, mounting both drives and copying via the MacBook Pro is going to be the least efficient way, especially given the permissions issue you're seeing.


Instead I'd take a different approach - the easiest would be to enable screen sharing on the MacMini - then you can simple connect to the Mini from the MacBook Pro and see the full desktop, moving files between the drives as if you were on the machine itself.


Share the screen of another Mac - Apple Support


Other options that come to mind hinge around the same idea... logging onto the machine (via something like SSH) and moving the files via command line, or using Remote Apple Events to move the files, but both are more complex than just sharing the screen over the network.

Apr 17, 2023 1:13 PM in response to MadMax889

It isn't quite clear what your situation is, which may may diagnosis/troubleshooting/solutions harder.


From what I've weaned so far, you have two machines - A MacBook Pro and a Mac mini.


The MacMini is attached to your TV, right?

The MacMini has an external drive (or drives) attached, right?


You're trying to mount those external drives over the network on your MacBook Pro, right?


When it comes to moving files, are you trying to move files to/from the MacBook Pro? or move them between the internal and external volumes on the Mac Mini? I can't quite wean that from the information provided, but I'm having trouble seeing where the 'original item can't be found' message is coming from.

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“File or Document” Can’t Be Opened Because The Original Item Can’t Be Found

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