Screen flickering then freezing when logging in, No hardware issues found

Hey everyone!


I am running into flickering issues leading to almost freezing.


Macbook Pro M1

Ventura 13.3.1 (22E261)

Memory 16GB


Issue:

  1. Screen flickers every time I unplug it from the display and try to log in, freezes, nothing happens or gets superslow unless I restart the system (this never happened before and started randomly out of nowhere in the past few weeks)
  2. Sometimes it gets quite slow when I am switching from my Macbook Air M2 system and/or using Zoom-like tools to screen share (this also started recently)


What I tried:

  • Restarting solves it every time but it's annoying to do it, especially when I have to jump on a work call
  • Hardware diagnostics: found no hardware issues with ADP000 code
  • Changed settings to turn off 'True tone' today - so let's see but it shouldn't happen if you pay quite a bit for a high-end product


My thoughts:

  • I don't think it's a hardware issue because the screen is fine unless I press the enter key after entering the password or use TouchID
  • It is to do something with the software but can't figure out what it is and why it happens when I unplug it from the monitor
  • Why it gets super slow when I am switching over to this system from Macbook Air and then sharing screen?
  • I admit, I have quite a few chrome windows with multiple tabs open but that was never an issue before


I would really appreciate it if someone can help out, please! Sorry for the grainy gif, but hope it gives some idea.


MacBook Pro 13″

Posted on Apr 16, 2023 8:47 AM

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Posted on May 4, 2023 6:51 AM

So just to update - it is mostly fixed now when I changed the Input source to USB-C for the MB Pro on the Dell's Monitor U3419w.


This was previously set to HDMI through which MB Air is connected. I am not sure if this would happen on the MB Air if I connect it via USB-C and then choose HDMI as the input source.


Feel like this has to do with USB-C being treated as the primary connection source but then not being selected as the input source. Still not sure why that'd be an issue.


Overall, after making this change, I am not seeing any more of that flickering issues (at least for now) although the laptop keeps trying to wake up when on sleep, and unless I don't unplug it the annoying waking up sound doesn't stop.


Played around with the 'prevent from the automatic sleeping option' in display settings - no joy!

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9 replies
Question marked as Top-ranking reply

May 4, 2023 6:51 AM in response to theuq

So just to update - it is mostly fixed now when I changed the Input source to USB-C for the MB Pro on the Dell's Monitor U3419w.


This was previously set to HDMI through which MB Air is connected. I am not sure if this would happen on the MB Air if I connect it via USB-C and then choose HDMI as the input source.


Feel like this has to do with USB-C being treated as the primary connection source but then not being selected as the input source. Still not sure why that'd be an issue.


Overall, after making this change, I am not seeing any more of that flickering issues (at least for now) although the laptop keeps trying to wake up when on sleep, and unless I don't unplug it the annoying waking up sound doesn't stop.


Played around with the 'prevent from the automatic sleeping option' in display settings - no joy!

Apr 16, 2023 8:55 AM in response to theuq

when you connect an external display in Mirror Displays mode, BOTH built-in and external are set to a compromise resolution and refresh rate and serviced by ONE rasterizer/display-generator.


When you unplug the external display, the built-in display should be re-programmed into its NATIVE resolution and refresh rate. if anything is imperfect about that, it could produce the results you are seeing, and not be a Hardware issue at all.


if the problem revolves after a Restart, it is not a real problem at all, and you should think about ways to change the way you operate to avoid unplugging Incidents.

Apr 17, 2023 5:22 PM in response to Grant Bennet-Alder

Hey Grant,


So today when I unplugged while the lid was open and the screen was mirroring, it happened again. Restarting resolved it. After which I unplugged several times with lid-closed, open, and screen-mirrored but no issues.


Is it because I leave it on sleep for a good few hrs and come back to it when something snaps?


Next, I will try to unplug it after a few hrs of it sleeping as you suggested i.e. Login and then put in on sleep from the menu... but I doubt that will make a difference.


It's a bit weird because on the same screen MacBook Air connected with HDMI doesn't do any such flickering after unplugging multiple times in different ways - which is a bit more bothersome as to why this specific system does it.



Apr 17, 2023 5:51 PM in response to Grant Bennet-Alder

Also, I am not sure if it's relevant but sometimes when I close the lid, turn off the monitor, and leave it keeps making a wake-up sound / or when I plug it in sound every few seconds as if it's waking-up or trying to.


It won't go away unless I remove the cable or log in and put it to sleep again - sometimes it still happens and I have no choice but to just unplug it.


I've tried playing around with different settings but no joy. I am thinking to use a different cable to connect it to the monitor.

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Screen flickering then freezing when logging in, No hardware issues found

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