Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch

My Apple Watch is stuck on the Apple logo and won’t charge!

Apple Watch Series 3, watchOS 6

Posted on Apr 16, 2023 8:56 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 16, 2023 3:24 PM

Watch frozen, unresponsive, flashing, spinning or steady logo

If the Apple Watch has stopped responding,I suggest performing a forced restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

If you've completed that troubleshooting and the issue is still not resolved, Contact Support.

Click here > Contact - Official Apple Support

or phone numbers

Click here > Contact Apple for support and service - Apple Support



1 reply
Question marked as Top-ranking reply

Apr 16, 2023 3:24 PM in response to treyvon48

Watch frozen, unresponsive, flashing, spinning or steady logo

If the Apple Watch has stopped responding,I suggest performing a forced restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support

i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

If you've completed that troubleshooting and the issue is still not resolved, Contact Support.

Click here > Contact - Official Apple Support

or phone numbers

Click here > Contact Apple for support and service - Apple Support



Apple Watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.