Vertical line and purplish light on front camera

Vertical lines appeared on my 12 pro max 's front camera and few days a purplish 'filter type' light appeared.

Help me out.



iPhone 12 Pro Max, iOS 16

Posted on Apr 17, 2023 8:36 AM

Reply
1 reply

Apr 19, 2023 11:05 AM in response to KoijamV

Hello KoijamV,


In order to resolve the issue with your camera, try these steps:


"If you prefer, here are some more steps you can try on your own if the camera isn't working. You might still need to contact Apple Support after following these steps. 

  1. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support to discuss service options.
  2. Restart your iPhoneiPad, or iPod touch
  3. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button ." If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Be sure to consult the linked resource for additional steps.


We hope this helps!


Sincerely.


Vertical line and purplish light on front camera

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.