Why can't my Apple TV connect to my library on my Mac? Home wi-fi is connected; however, every time I try to connect to my library, it says it can't connect! Help!

Why can't my Apple TV connect to my library on my Mac? Home wi-fi is connected; however, every time I try to connect to my library, it says it can't connect! Help!

Apple TV 4K (3rd generation)

Posted on Apr 17, 2023 10:41 AM

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Question marked as Top-ranking reply

Posted on Apr 19, 2023 11:47 AM

Hello movie princess,


Based on your post it sounds like you're attempting to access your Mac library to stream media using the Home Sharing feature. Let's start with covering some basics that can potentially interfere with Home Sharing.


  1. If your Wi-Fi network has more than one router, make sure that your Apple TV and Mac are connected to the same router.
  2. If you're using a VPN, please disconnect all devices from the VPN as this can interfere with connection between devices.


Use Home Sharing to share media from a computer to other devices also has some basic configuration steps that you'll want to double-check on your devices.



Regards.


7 replies
Question marked as Top-ranking reply

Apr 19, 2023 11:47 AM in response to movie princess

Hello movie princess,


Based on your post it sounds like you're attempting to access your Mac library to stream media using the Home Sharing feature. Let's start with covering some basics that can potentially interfere with Home Sharing.


  1. If your Wi-Fi network has more than one router, make sure that your Apple TV and Mac are connected to the same router.
  2. If you're using a VPN, please disconnect all devices from the VPN as this can interfere with connection between devices.


Use Home Sharing to share media from a computer to other devices also has some basic configuration steps that you'll want to double-check on your devices.



Regards.


Apr 25, 2023 10:53 AM in response to movie princess

Understood movie princess,


To confirm, on your Mac, is the setting enabled under Settings > Users and Accounts > Home Sharing? Additionally, per Use Home Sharing to share media from a computer to other devices - Apple Support:


After you sign in, follow these steps to access your computer's media library on your Apple TV:
1. Connect your Apple TV to the same Wi-Fi network as your computer.
2. On your computer, open the Music app, Apple TV app, or iTunes for Windows.
3. On your Apple TV, go to the Home Screen, select Computers, and choose a shared library.


We just want to confirm all of this is set up as it needs.


Thanks!


May 5, 2023 8:16 AM in response to movie princess

Hello movie princess,


There are several libraries on our Mac, Photo Library, Music Library, Apple TV Library, etc. So we can offer you the best troubleshooting steps, can you tell us exactly what you're trying to accomplish? For example, are you trying to view your photos, listen to music, what movies, watch home videos, or something else?


If you need help managing your Apple TV library, check this out: Manage your library in the Apple TV app on Mac - Apple Support


Thanks.


May 5, 2023 8:57 AM in response to ace1018

Watch movies stored on my Mac...for example: /Macintosh HD/Users/wanjones/Movies/TV/Media/Movies/P90 Ab Ripper B/P90 Ab Ripper B.mp4


I have a lot of movies stored there; on the Apple TV app on my Mac, they are all set up to play from there...however, with all the streaming options now, I really just want my library to have exercise videos and movies that aren't available elsewhere. I originally (several years ago) set up an external drive to play to my AppleTV, and it worked great for a while, but with upgrades and multiple AppleTVs I am now flummoxed as to how I get to my Library. When I go to AppleTV on my 2 TVs that are supposed to access my Library, I always get a "cannot connect to Wan's Library" message. I'm not understanding why, and although I have tried numerous times to follow directions on this community, the "Music" app - which used to be iTunes does not have my library (and why would it?). When I go to the AppleTV on my TVs, It shows "Wan's Library" but never connects. So any help I can get would be greatly appreciated!!!

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Why can't my Apple TV connect to my library on my Mac? Home wi-fi is connected; however, every time I try to connect to my library, it says it can't connect! Help!

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