iPhone randomly restarts

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Level 1

31 points

iPhone randomly restarts

Hey guys! Lately my iPhone13 has been randomly restarting. When this happens, a black screen appears alongside with a spinning loading symbol (I’ve attached a similar photo of what this looks like). When the phone does restart, it doesn’t refresh any of my apps like a normal restart would. If I was watching a YouTube video or an Instagram video before the restart, I would still be able to go back into the app and watch view that same video. Also, the restart thing does not kick me out of FaceTime either.

if anyone could tell me what’s happening, or any solutions, that would be very helpful. Thanks heaps.

iPhone 13

Posted on Apr 17, 2023 12:14 PM

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Answer 1

Top-ranking reply

shoeluvr13

Level 6

18,475 points

Apr 17, 2023 6:17 PM in response to Claurilla

Go to Settings > Privacy and Security > Analytics and Improvements > Analytics Data then you scroll thru this page without clicking on anything in the list. Do you see the word Panic multiple times in the past couple weeks?

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Answer 2

shoeluvr13

Level 6

18,475 points

Nov 21, 2023 1:12 PM in response to jgeckert

Contact Apple. Those panic errors can be a sign of a hardware issue.

Contact Apple for support and service - Apple Support

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Answer 3

shoeluvr13

Level 6

18,475 points

Nov 16, 2023 7:40 PM in response to unthraxable

Contact Apple. Those panic errors can be a sign of a hardware issue.

Contact Apple for support and service - Apple Support

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Answer 4

shoeluvr13

Level 6

18,475 points

Nov 9, 2023 10:33 AM in response to Lizaalmasi

Contact Apple. Those panic errors can be a sign of a hardware issue.

Contact Apple for support and service - Apple Support

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Answer 5

shoeluvr13

Level 6

18,475 points

Sep 25, 2023 7:09 PM in response to tomstitzer

What’s your battery health say in settings? Any panic’s logged at Settings > Privacy and Security > Analytics and Improvements > Analytics Data?

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Answer 6

shoeluvr13

Level 6

18,475 points

Nov 11, 2023 10:09 AM in response to petar298

Contact Apple. Those panic errors can be a sign of a hardware issue.

Contact Apple for support and service - Apple Support

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Answer 7

expireal

Level 1

8 points

Apr 22, 2024 12:05 AM in response to Claurilla

That is what’s called a “respring” it restarts the springboard, on another note have you ever jailbroken your device because if you have, and you are currently in an unjailbroken state, reactivate your jailbreak, if you bought this second hand the previous owner must have jailbroken it before, if you are on iOS 15.8 - 16.1.2 you can fix your issue

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Answer 8

shoeluvr13

Level 6

18,475 points

Sep 26, 2023 10:56 AM in response to tomstitzer

I'd continue directly with Apple support now. At minimum have them run remote diagnostics ran by Apple by call or chat from Contact Apple for support and service - Apple Support

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Answer 9

shoeluvr13

Level 6

18,475 points

Apr 18, 2023 2:53 PM in response to Claurilla

Ahhh, thanks for clarifying. Next time it happens try a forced restart:

First take off any case. Then:

Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button. If your iPhone won't turn on or is frozen - Apple Support

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