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“unknown error has occurred”

when i try to purchase something (in-app) it says “unknown error has occurred” why???

iPhone 12

Posted on Apr 17, 2023 5:03 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 17, 2023 11:37 PM

If you are encountering an "Unknown error" message when trying to add a payment method on your iPhone, try some of these steps:


  1. Ensure that your iPhone is connected to a stable internet connection.
  2. Make sure your iPhone is running the latest version of iOS. You can check for updates in the "Settings" app under "General" > "Software Update".
  3. If you are having trouble with a specific payment method, try adding a different payment method to see if it works.
  4. If you have ruled out the above issues, the problem may be on the side of your bank or payment provider. Contact them to ensure that your payment method is valid and there are no issues with your account.


1 reply
Question marked as Top-ranking reply

Apr 17, 2023 11:37 PM in response to bhggiutfcjjhtdf

If you are encountering an "Unknown error" message when trying to add a payment method on your iPhone, try some of these steps:


  1. Ensure that your iPhone is connected to a stable internet connection.
  2. Make sure your iPhone is running the latest version of iOS. You can check for updates in the "Settings" app under "General" > "Software Update".
  3. If you are having trouble with a specific payment method, try adding a different payment method to see if it works.
  4. If you have ruled out the above issues, the problem may be on the side of your bank or payment provider. Contact them to ensure that your payment method is valid and there are no issues with your account.


“unknown error has occurred”

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