An error keeps popping up while reviewing my account

The error message “An error occurred. We couldnt save your changes.” keeps popping up while im reviewing my account to install an app. I dont know how to fix this and ive been trying for hours. I dont even know what changes ive done

iPad, iPadOS 16

Posted on Feb 1, 2025 3:30 AM

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Question marked as Top-ranking reply

Posted on Feb 1, 2025 7:30 PM

You usually need an acceptable payment method to use your account -

On a Mac;

• Open the System Settings app (in the  menu)

• Chose your Apple Account

• Choose Payment & Shipping

• Add a payment method to your account details


On an iOS/iPadOS device;

• Open the Settings app

• Chose your Apple Account

• Choose Payment & Shipping

• Add a payment method to your account details


Alternatively -

On a Mac;

• Open the System Settings app (in the  menu)

• Choose your Apple Account

• Choose Media & Purchases

• Choose View Account

• Choose Manage Payments

• Add a payment method to your account details


On an iOS/iPadOS device;

• Open the Settings app

• Choose your Apple Account

• Choose Media & Purchases

• Choose View Account

• Choose Manage Payments

• Add a payment method to your account details


You can find the acceptable payment methods for your country here;

https://support.apple.com/es/HT202631


M1 Mac mini, macOS 15.3;  Watch, series 10 GPS-only, watchOS 11.3; iPhone 16, iOS 18.3; TV 4th Gen, tvOS 18.3; HomePods, audioOS 18.3 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Feb 1, 2025 7:30 PM in response to elevator_escalator

You usually need an acceptable payment method to use your account -

On a Mac;

• Open the System Settings app (in the  menu)

• Chose your Apple Account

• Choose Payment & Shipping

• Add a payment method to your account details


On an iOS/iPadOS device;

• Open the Settings app

• Chose your Apple Account

• Choose Payment & Shipping

• Add a payment method to your account details


Alternatively -

On a Mac;

• Open the System Settings app (in the  menu)

• Choose your Apple Account

• Choose Media & Purchases

• Choose View Account

• Choose Manage Payments

• Add a payment method to your account details


On an iOS/iPadOS device;

• Open the Settings app

• Choose your Apple Account

• Choose Media & Purchases

• Choose View Account

• Choose Manage Payments

• Add a payment method to your account details


You can find the acceptable payment methods for your country here;

https://support.apple.com/es/HT202631


M1 Mac mini, macOS 15.3;  Watch, series 10 GPS-only, watchOS 11.3; iPhone 16, iOS 18.3; TV 4th Gen, tvOS 18.3; HomePods, audioOS 18.3 and Airport Express w/ Airplay 2

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An error keeps popping up while reviewing my account

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