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Did anyone ever find a fix for this problem?


Can't get through the Terms and Conditions page when submitting a podcast through Podbean.

Posted on Apr 18, 2023 6:31 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 18, 2023 8:04 AM


This has been a problem for some people. You must have a payment method registered in Apple Music/iTunes: make sure your computer is authorised to play purchases (Apple Music or iTunes menu Account>Authorisations>Authorise this Computer). Then try logging in at https://podcastsconnect.apple.com


For help with the process of creating a podcasting account please see Create Apple Podcasts Connect account - Apple Podcasts for Creators


If this fails I would suggest reporting it Podcasts Support: https://podcastsconnect.apple.com/contact-us - the error message you get may be an actual problem at their end.


If that fails the next step is to contact Apple Support: Support


Don't present this as a podcasting problem - they don't handle those and will refer you to Podcasts Support. Present the problem as being the inability to access Podcasts Support. It's also been suggested that getting them to look at your Apple ID may clear matters: do you have a Developer ID? Someone else found that his didn't work and when he created a normal ID it worked.


You may also find Robert Walch's post here useful: can't add my podcast to podcast connect -… - Apple Community

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6 replies
Question marked as Top-ranking reply

Apr 18, 2023 8:04 AM in response to Historyandstuff


This has been a problem for some people. You must have a payment method registered in Apple Music/iTunes: make sure your computer is authorised to play purchases (Apple Music or iTunes menu Account>Authorisations>Authorise this Computer). Then try logging in at https://podcastsconnect.apple.com


For help with the process of creating a podcasting account please see Create Apple Podcasts Connect account - Apple Podcasts for Creators


If this fails I would suggest reporting it Podcasts Support: https://podcastsconnect.apple.com/contact-us - the error message you get may be an actual problem at their end.


If that fails the next step is to contact Apple Support: Support


Don't present this as a podcasting problem - they don't handle those and will refer you to Podcasts Support. Present the problem as being the inability to access Podcasts Support. It's also been suggested that getting them to look at your Apple ID may clear matters: do you have a Developer ID? Someone else found that his didn't work and when he created a normal ID it worked.


You may also find Robert Walch's post here useful: can't add my podcast to podcast connect -… - Apple Community

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