How to update my iPhone.
I am unable to update my iPhone. It’s greed out with update requested how should this be sorted
iPhone 6 Plus, iOS 12
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I am unable to update my iPhone. It’s greed out with update requested how should this be sorted
iPhone 6 Plus, iOS 12
Make sure you are connected to Wi-Fi, have enough storage space, and are connected to power or have more than 50% battery charge.
If it still won't change, then force close the Settings App: click here ➜ Close an app on your iPhone or iPod touch - Apple Support
Then restart the iPhone: click here ➜ Restart your iPhone - Apple Support
And try again.
Make sure you are connected to Wi-Fi, have enough storage space, and are connected to power or have more than 50% battery charge.
If it still won't change, then force close the Settings App: click here ➜ Close an app on your iPhone or iPod touch - Apple Support
Then restart the iPhone: click here ➜ Restart your iPhone - Apple Support
And try again.
Replace greed with greyed out.
How to update my iPhone.