Why can’t my gift card work?

I have tried to use my gift card for apps. I redeemed it without problem. And I started to get the apps I wanted for a long time. As I tried to get the app using my gift card. It would start showing the loading icon to show that it is still processing the gift card balance. But afterwards nothing happens. I tried this on other apps too. And it responds with the same thing. Is there a way I can fix this? If yes, how?

Posted on Apr 18, 2023 8:51 AM

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Question marked as Best reply

Posted on Apr 18, 2023 9:01 AM

It would start showing the loading icon to show that it is still processing the gift card balance.

Start here, please check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

1 reply
Question marked as Best reply

Apr 18, 2023 9:01 AM in response to JohnKituku

It would start showing the loading icon to show that it is still processing the gift card balance.

Start here, please check the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.

 

Why can’t my gift card work?

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