MacBook Air M2 - Unresponsive after sleep mode

Ive been having the same issue with my MacBook Air M2. If it automatically goes to sleep mode (or even the screensaver), the keyboard and trackpad “freezes” (the trackpad literally gets block, as if the MacBook was off). I have to long press the touchid button to turn it off. After a few seconds, restart it and works normally.

I read somewhere (Reddit I think?) that it’s totally software related and it makes sense since all of us seem to have this issue since around October of last year. In that post, they said that we should proceed as I explained above for M2s since the chipset automatically handles the sleep mode toggle… while on M1s, you are able to run some command (plugin in an external keyboard, of course)

Further to the above, I found that both R/H hot corners, when switched to 'Sleep' will send the MacBook Air 2022 into a non-responsive coma. The key-board remains bright, and sometimes a tune plays from Music, but the screen remains black. The Apple Menu 'sleep' functions normally.

I've experienced each of the items mentioned on this topic.

Despite running a thorough MacOS hardware diagnostic, no problems were found. But the problems persist. My MacBook going into deep sleep multiple times per day is making this M2 machine unusable.

Need Apple Support to post a solution to this problem, and soon.

I suggest starting your MacBook in Safe Mode. This will load only essential system software. If the issue still happens in Safe Mode, it's likely a deeper system problem, and you should contact Apple Support. However, if your MacBook works fine in Safe Mode, the problem is probably caused by software you've installed. You can then restart normally and check recently added apps or updates that might be causing the issue.

My M2 MBA has been experiencing the same issue for at least six months now. I've taken it to the Apple Store in Melbourne twice, but they haven't been able to identify the problem. This is quite frustrating.

This happens to me sometimes. When I try to wake my MBA M2, the display flashes and then goes black. The keyboard stays lit. I've always ended up restarting the machine to resolve. Tonight when it happened, I noticed that the machine had gone to sleep with the screen open. I closed the screen and waited to give the machine time to go back to sleep. When I opened the screen again, the display was working properly. This may explain the sporadic nature in my situation since I sometimes close it and sometime just put it aside without closing it. This was the first time I have been able to resolve the issue without a restart.

Hi,

You'd better contact Apple support or take your MacBook Air to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Air before one year limited warranty is expired.

Official Apple Support

Genius Bar Reservation and Apple Support Options - Apple

Find Locations

Consider it starts happening after specific time, I believe it is software related.

Im having the same issue. I took my Macbook M2 to an official Apple support and they say is a software problem that I've provoked (they can't say what is the problem, they just reinstalled Sonoma) and they are about to charge my almost 100 euros even tho they don't know what happened or how to prevent it.

Same issue here!

I contacted apple support and the person just arrogantly told me to update my software. I updated software and the issue persisted. This is really annoying. Hope apple support can give an answer.

I encountered the same issue, my M2 MacBook Air becomes unresponsive randomly after entering sleep mode (black screen). Below is what I did seemed solved the issue:

1. Turned off the FileVault
2. Reboot and login to the MacOS in safe mode
3. Restart the MacBook, login in normal mode

It appears to me the issue is somehow related to the FileVault feature, not sure why but it worked for me. After turning off FileVault, I don't encounter the same issue again. Maybe worth a try for someone having the same issue.

I am having this issue with me too since one month , it is really disturbing , what is the solution ?

I have a similar issue, which may be of help. I found that one of my hot corners was putting the display to sleep, from which only a restart would wake it. I thought at first it was problem with my Magic Mouse, because it only happened after certain actions with the mouse/cursor, but the Mac seems to almost pre-empt the cursor heading for the corner. After switching that corner to null— indicated by a dash— all is well.

My M2 Macbook air started doing this as well in the last week. I literally have to reboot it to get the screen to turn back on. Been through all the Screen Saver, sleep settings and can't find anything. Also, googled and read and tried a number of ideas, but nothing has worked and here I am posting here for help.