Reset MacBook pwd

Trying to reset MacBook Pro password but error connecting to Apple ID server what can I do?

MacBook Pro (2021)

Posted on Apr 18, 2023 6:59 PM

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Question marked as Best reply

Posted on Apr 18, 2023 7:02 PM

Help5750 Said:

"Reset MacBook pwd: Trying to reset MacBook Pro password but error connecting to Apple ID server what can I do?"

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Troubleshoot the Mac's WiFi:

Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


II. Boot in Safe Mode:

In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install. For instructions, go here: How to Use Safe Mode on your Mac - Apple Support


III. Reset your SMC and your NVRAM:

(Applies to Intel-Basel Macs Only) Sometimes changes (i.e. Installations) are made to the system and then settings (i.e. Networking) become corrupted, technically. So, reset both on your Mac. So, reset the SMC and reset the NVRAM or PRAM. It might take three tries. to fix this. So, be certain you have the time to do so.

Start With This:


IV. Use Ethernet:

If you cannot connect to WiFi, then use Ethernet. This is the adapter you would use, connecting the cable from the computer to your router: Belkin USB-C to Gigabit Ethernet Adapter - Apple Support

2 replies
Question marked as Best reply

Apr 18, 2023 7:02 PM in response to Help5750

Help5750 Said:

"Reset MacBook pwd: Trying to reset MacBook Pro password but error connecting to Apple ID server what can I do?"

-------


Troubleshoot the Mac's WiFi:

Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


II. Boot in Safe Mode:

In Safe ModeLogin Items do not run at login, certain preferences are set aside, and damaged system files are then reset. So, once booted in to Safe Mode, wait 30 seconds, and then boot up normally, attempting another update install. For instructions, go here: How to Use Safe Mode on your Mac - Apple Support


III. Reset your SMC and your NVRAM:

(Applies to Intel-Basel Macs Only) Sometimes changes (i.e. Installations) are made to the system and then settings (i.e. Networking) become corrupted, technically. So, reset both on your Mac. So, reset the SMC and reset the NVRAM or PRAM. It might take three tries. to fix this. So, be certain you have the time to do so.

Start With This:


IV. Use Ethernet:

If you cannot connect to WiFi, then use Ethernet. This is the adapter you would use, connecting the cable from the computer to your router: Belkin USB-C to Gigabit Ethernet Adapter - Apple Support

Apr 23, 2023 5:13 AM in response to Help5750

Hello Help5750,


if there is trouble resetting your password with your Apple ID, do this instead:


1: Boot into Recovery Mode. Shut down your Mac and continue to hold the power button as your Mac starts up. Then when you see “Loading Startup Options” let go of the power button and after it loads, click Options.


2: click Utilities in the menu bar then choose Terminal.


3: Type resetpassword


4: Enter a new password in the first field in the window that popped up, confirm it in the next, then finally, enter a password hint in the last field (optional), click Continue/Next then follow the onscreen instructions if there’s any.


5: Boot up your Mac normally and use the new password you reseted a few minutes ago.



Hope I could help!

Reset MacBook pwd

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