Unable to reset MacBook Air password with Apple ID server error

I forget my password and when i make reset password with apple ID and enter my account and password I received msg ( there was an error connecting to the apple id server


[Re-Titled by Moderator]

Original Title: Can’t log in on my MacBook air

iPhone 15 Pro Max, iOS 18

Posted on Jun 5, 2025 1:25 PM

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Question marked as Top-ranking reply

Posted on Jun 6, 2025 4:09 PM

Re: "Can’t log in on my MacBook air

I forget my password and when i make reset password with apple ID and enter my account and password I received msg ( there was an error connecting to the apple id server"


You may want to check Apple’s System Status page: (a green dot means "accessible")

Apple - Support - System Status


You can try restarting your Mac : ie: Apple menu > Restart) to re-establish the connection.


See whether Apple Support's online article (link below) can help:

If you forgot your Mac login password - Apple Support


Tips for connecting:

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 6, 2025 4:09 PM in response to Muhammedabdulhai

Re: "Can’t log in on my MacBook air

I forget my password and when i make reset password with apple ID and enter my account and password I received msg ( there was an error connecting to the apple id server"


You may want to check Apple’s System Status page: (a green dot means "accessible")

Apple - Support - System Status


You can try restarting your Mac : ie: Apple menu > Restart) to re-establish the connection.


See whether Apple Support's online article (link below) can help:

If you forgot your Mac login password - Apple Support


Tips for connecting:

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

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Unable to reset MacBook Air password with Apple ID server error

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