Upgrading iCloud storage - process shuts down when going to text messages to get code

When I go to get the code to verfy payment for upgrading storage from my text messages - the icloud window closes on the iphone where I chose a new plan and logged in closes. I know this because it is on longer open when I try to go back to it to enter the code.


So by the time I get my code and go back to enter it, the whole process is shut down.


So when I relaunch it to try again to add more storage and enter the code, it says it isn't valid because now it has sent a new code. It's a bit ridiculous.


I keep getting codes but can't enter them because I have to start the order again since it shut down.


Does anyone know any other way to upgrade storage plan on iphone 13 without this circular madness please?


Thank you

iPhone 13 mini

Posted on Apr 18, 2023 7:57 PM

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Question marked as Top-ranking reply

Posted on Apr 20, 2023 3:58 PM

Hi Ayjay7777,


We'd like to share some guidance to help you with filling in the passcode when prompted. When using the steps in Automatically fill in SMS passcodes on iPhone - Apple Support that can enter this while on the code entering screen. Additionally, this can be upgraded via other devices following Upgrade to iCloud+. If you continue to have an issue, you can contact Apple Support to look into this further.


Thanks for using Apple Support Communities.


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Question marked as Top-ranking reply

Apr 20, 2023 3:58 PM in response to Ayjay7777

Hi Ayjay7777,


We'd like to share some guidance to help you with filling in the passcode when prompted. When using the steps in Automatically fill in SMS passcodes on iPhone - Apple Support that can enter this while on the code entering screen. Additionally, this can be upgraded via other devices following Upgrade to iCloud+. If you continue to have an issue, you can contact Apple Support to look into this further.


Thanks for using Apple Support Communities.


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Upgrading iCloud storage - process shuts down when going to text messages to get code

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