Refund
Hi. I made a refund. They are approved, but the money didn't come back to me. What to do?
Question marked as
Top-ranking reply
Sxzula Said:
"Refund: Hi. I made a refund. They are approved, but the money didn't come back to me. What to do?"
-------
Troubleshooting Refunds:
30-Day Wait:
It takes up to 30 days to receive the refund. So, you'll have to wait it out. That's just the way it is :(
Finding Out where this All Stands:
For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)