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Missing audio language on movie Avatar - The way of water

Hello Apple TV team,


I've bought Avatar - The way of water movie and it has several audio languages options:


Now when I play the movie I can see only English:


Could you please put back the missing audio languages to Avatar movie?

iPad mini (6th generation)

Posted on Apr 19, 2023 2:05 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2023 4:45 AM

Bulgarian and Czech audio is listed as available when purchased from the Bulgarian iTunes Store, using an Apple ID account that is set to Bulgaria. It wouldn’t include both these audio languages for accounts set for other regions.


Downloaded versions may have a subset of the available languages, as configured in TV app settings. Set additional languages that you wish to download, if available in the stream. (This setting doesn’t apply to streaming directly from Apple’s servers.)

If the above doesn’t resolve for your situation, then please contact the iTunes Store staff for issues with purchases of specific iTunes Store titles.

9 replies
Question marked as Top-ranking reply

Apr 19, 2023 4:45 AM in response to viperche

Bulgarian and Czech audio is listed as available when purchased from the Bulgarian iTunes Store, using an Apple ID account that is set to Bulgaria. It wouldn’t include both these audio languages for accounts set for other regions.


Downloaded versions may have a subset of the available languages, as configured in TV app settings. Set additional languages that you wish to download, if available in the stream. (This setting doesn’t apply to streaming directly from Apple’s servers.)

If the above doesn’t resolve for your situation, then please contact the iTunes Store staff for issues with purchases of specific iTunes Store titles.

Apr 19, 2023 12:35 PM in response to viperche

I’m having the same issue with Ukrainian store. The problem is the same. But on first week after purchase, the language was available for selection. But for now I only have original English audio and Ukrainian is gone unfortunately. Gave feedback through troubleshooting page. Also contacted support. Still the issue haven’t been resolved.

I’m living in bilingual household, so I would like my family to enjoy movie, with dubbed audio.

May 24, 2023 12:18 PM in response to viperche

Hi, have you found any solution of this problem? I am from Czechia and I have got the same issue. I purchased different movie (Puss In Boots: The Last Wish) and watched it few times in Czech language, but recently, all the languages except English have disappeared, when playing the movie. However, they are still listed as available in the movie details.

Missing audio language on movie Avatar - The way of water

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