You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Refund accepted money not came back

I have requested to refund my subscription and it says the request has been accepted and the app on apple website says refunded but i haven’t received my money back yet. any ideas?

Posted on Apr 19, 2023 4:26 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 19, 2023 4:32 AM

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

👉 If your refund is approved, the funds will be applied to the same payment method that you used to buy the item

Here's how long it takes for a refund to appear on your account or statement:


Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.


All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


1 reply
Question marked as Top-ranking reply

Apr 19, 2023 4:32 AM in response to leo_was_taken

If Apple has approved your request, see this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

When will I get the money back?                                            

👉 If your refund is approved, the funds will be applied to the same payment method that you used to buy the item

Here's how long it takes for a refund to appear on your account or statement:


Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.


All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


Refund accepted money not came back

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.