Refund not received

I had accidentally renewed/ bought a subscription for an app. When i noticed i requested a refund through apple and it was bought with apple pay. It now says my item has been refunded and i had received snd invoice/ receipt but i have not got my money back?

Posted on Jun 30, 2024 1:32 PM

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Question marked as Top-ranking reply

Posted on Jun 30, 2024 1:35 PM

View this Support Article to see how long it may take depending on your Payment Method.

Check the status of a refund for apps or content that you bought from Apple - Apple Support


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

1 reply
Question marked as Top-ranking reply

Jun 30, 2024 1:35 PM in response to em09_x

View this Support Article to see how long it may take depending on your Payment Method.

Check the status of a refund for apps or content that you bought from Apple - Apple Support


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

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Refund not received

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