My iTunes has been disabled, why

Hello,

I see you apparently have a disabled account, but have not provided the exact error message which would indicate a specific solution. The support article https://support.apple.com/HT204106 has solutions for two frequently encountered reasons for an account to be disabled/locked:

● If the message says "your account has been disabled in the App Store and iTunes Store" or "locked" then you must contact Apple; you cannot resolve this yourself. Apple provides a link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .

● If your account has been disabled for security reasons the solution is to reset your password as outlined in this document: https://support.apple.com/kb/HT201487

If you are unsuccessful you may need to request account recovery as outlined in this document https://support.apple.com/HT204921 , or additional assistance from Apple Security: https://support.apple.com/HT204169

If it's another reason then post here with details.

Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact through link or by going to lower left and click on Support or:

Contact Apple for support and service

~Katana-San~

You have already received two responses telling you exactly what you need to do to resolve this.