Hello my Face ID is not working. My phone (iPhone X) keeps telling me to move my face higher/lower but never worked. I have restarted and reset it too but the issue remains. Please I need help ASAP. Thanks
[Re-Titled by Moderator]
iPhone X, iOS 16
Hello,
Apple has several documents helping you with Face ID.
This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the first 8 don't solve the issue then use #9, contact Apple.
How to set up and use Face ID is described in this support article --> Use Face ID on your iPhone or iPad Pro - Apple Support
Hello,
Apple has several documents helping you with Face ID.
This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the first 8 don't solve the issue then use #9, contact Apple.
How to set up and use Face ID is described in this support article --> Use Face ID on your iPhone or iPad Pro - Apple Support
Face ID isn't working on my iPhone X
