My face ID on iPhone 13 Pro Max is not working

My face ID on iPhone 13 pro max is not working, then I tried to reset my face ID, it suddenly not working. It says to fit my face in the square, but it's not working. I have updated the software, as I do every month. I have tried restarted the phone many times, but still not working.


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 17

Posted on Apr 2, 2024 3:48 AM

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Posted on Apr 2, 2024 7:18 AM

If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list in this article of things to try: If Face ID isn't working - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


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My face ID on iPhone 13 Pro Max is not working

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