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My Face ID has stopped working on my iPhone 13 Pro Max

My face id has stopped working on my 13 pro max. I have tried resetting it. It keeps telling me to lower or raise my phone. My face is in the frame but it is not recognizing it. Then it tells me face id is not working and to try again later. I have tried restarting my phone but nothing works.



[Re-Titled by Moderator]


iPhone 13 Pro Max

Posted on May 25, 2023 5:08 PM

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Question marked as Top-ranking reply

Posted on May 25, 2023 5:10 PM

Have a look at these two articles -


If an alert says Face ID has been disabled on your iPhone or iPad Pro

https://support.apple.com/en-us/HT208186


If Face ID isn't working on your iPhone.

https://support.apple.com/en-az/HT208114

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My Face ID has stopped working on my iPhone 13 Pro Max

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