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Face ID

I have an iPhone XR as that most recent update. My Face ID stopped working so I reset it but now it won’t register my face as being in the frame and I’ve tried restarting my phone and it’s still not working. What should I do?

iPhone XR

Posted on Feb 15, 2022 7:33 AM

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Question marked as Best reply

Posted on Feb 15, 2022 7:38 AM

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID &Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.


If Face ID isn't working on your iPhone or iPad Pro - Apple ...


Do you have a disabled Face ID alert on your device?


Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro

1 reply
Question marked as Best reply

Feb 15, 2022 7:38 AM in response to Sophiebrodiexox

If you still need help, reset Face ID, then set it up again. Go to Settings > Face ID &Passcode and tap Reset Face ID. Then tap Set up Face ID to set it up again.


If Face ID isn't working on your iPhone or iPad Pro - Apple ...


Do you have a disabled Face ID alert on your device?


Please read the "What to do Next" section in this link, if nothing works as per the instruction given in this link --> If an alert says Face ID has been disabled on your iPhone or iPad Pro

Face ID

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