Unable to transfer funds to Apple Savings account after adding external bank account.

Is anyone else seeing this error after adding an external bank account to Apple Savings? "For your security, only accounts that are verified to be in your name can be used for transfers. If you need help, contact Support."


After adding the external account, I saw this message and assumed there may be a wait period before the account is ready for transfers, but the error remains after waiting several days.


Is there a way to resolve this?

iPhone 13 Pro, iOS 16

Posted on Apr 19, 2023 12:28 PM

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Question marked as Top-ranking reply

Posted on May 3, 2023 5:53 PM

Here's a tip that was given to me after waiting on hold for an hour and a half: call during your bank's regular business hours. Goldman Sachs will have to call your bank to verify your name and account, so your bank has to be open. The team of people who make these calls work from 8:00 AM to 8:00 PM Eastern Time, so plan your call early enough in the day to be on hold for an eternity, but to where your bank is still open to receive the phone call once you get through to a real person.

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Unable to transfer funds to Apple Savings account after adding external bank account.

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