Unable to transfer funds to Apple Savings account after adding external bank account.

I agree E000R. It's absurd the amount of hoop jumping Apple customers have accepted in figuring out how to make "it just work."

Regardless of Jeff's association, he is trying to help people get what they want accomplished. although it does appear particularly focused on helping everyone in this thread. I would just make a few general suggestions:

1. it's disingenuous to suggest Apple doesn't monitor or support this Community they established
2. don't assume people don't already know how to navigate banking capabilities/tech (EFTs, Wire, P2P)
3. Apple did get $1B in deposits first week. *If quality it doesn't financially impact results, is anyone there listening? Siri? HomeKit? IOS or M1 bugs?

*until it does

Fair question, but no, I don’t work for Goldman Sachs or Apple. I have an extensive background in finance industry (Series 6 and Series 7 license, CLU, and other certifications, all expired long ago), I’ve also worked for large financial companies and have an understanding of training people to understand questions, respond with the right questions and answer with an appropriate response in attempting to resolve issues that confound individuals with little or no understanding or training in the financial field.

There is probably fault to to lay all around at a lot of people’s feet. But in the first 4 days of the Apple Savings account rollout nearly $1 billion was transferred in to Apple Savings accounts. No offense, but a lot of people figured it out. Evidently by what I’ve witnessed here, on Facebook, Reddit and other social media sites, there is a small group that has had difficulty understanding the limitations of HYSA, transferring funds and other Federal Reserve and other federal entities restrictions.

You’ve asked fair questions and your responses are valid. I get it that you’re frustrated and beyond by the experience you’ve had. I’m frustrated too. I have spent literally dozens of hours, if not more, voluntarily answering the same questions over and over trying to help people that lack a basic understanding of how complex some of these issues are. Yes, it seems simple, but believe me, it’s not as simple as going to the temp service and hiring 1,000 phone support people.

I’, not a shill or troll for any organization. I’m retired and have time on my hands and find these types of issues interesting and have good writing and typing skills that it’s fairly easy for me to reply. I reply to help individuals with their frustrations and more complex issues that the average responder may struggle with. I suggest workarounds that should work for the vast majority of people experiencing issues. If I’ve missed responding to your questions individually, my apologies.

I hope this satisfies your curiosity and I’m happy to help anyway I can.

Just curious, you can write the code to do this and update an entire iOS in the process and not accidentally disable/cripple other features? No, offense, I don’t know you, but writing code and pushing it to millions of users is not as simple as it might seem. Do you know the Federal Reserve requirements, restrictions, and other agency regulations or can I just enter random numbers for routing and account numbers and verify my own deposits? Why do I even need Goldman Sachs. So, we’re all in favor of simple and easy over safe and secure?

Sounds good, I appreciate that you’re trying to help people work around these obstacles.

I just want to make sure the pressure is kept on Apple/GS to make the experience as smooth as advertised, and not foster the notion that it should be the customer’s responsibility to work around these bugs on their end, or that it is acceptable to wait on hold for an hour and be told your problem will be resolved, then asked to call in again when it still isn’t resolved a week later. We might expect this sort of lousy experience with other companies, but Apple sets a high standard and should be held to it.

> Just curious, you can write the code to do this and update an entire iOS in the process and not accidentally disable/cripple other features?

Apple does this every day; the software development and testing aspects are part of their day-to-day job.

> writing code and pushing it to millions of users is not as simple as it might seem.

Sure, but it is Apple's job to deal with the complexity and not expose it to the customer. As a software engineer, I totally sympathize with how hard it is to implement these things; I find things much simpler than this surprisingly difficult to implement. But as an Apple customer, I don't think we should accept this as an excuse, and I know Apple would not expect us to.

I’ve been post about verifying through the external account for almost a month. I’ve set up 5 or 6 external accounts using their iPhone apps or website and they accounts work great to push and pull transfers to Apple Savings. I’m glad you got verified.

I tried to link from my external bank to mGS account but they require my log in details. I cannot locate any log in details since it is simply through our Apple devices. This has been a total .... show for me ;-(

@Ikrupp you are correct- I am not a lawyer and are not familiar with banking laws. My account has been open for 2 months and I could not make a withdrawal? I opened another savings account with a different institution 45 days ago and guess what??? No issues making a withdrawal. So I am not sure your legal analysis is totally accurate.

Thank you for your prediction on my FDIC complaint. Even Goldman Sachs apologized to me today for not making their 90 day no withdrawal policy known and upfront. Apparently I am not the only non-lawyer that has an issue not being able to access our own money.

I am glad to be done with this entire experience.

True, but were you able to withdraw funds from the Apple account back into your external account? That is where the roadblock occurs. See my previous comment below. If you are able to withdraw funds, you are lucky that you didn't have to go through this pain in the a...

Hard to say? Could be the company behind it. Some investment firms view Goldman Sachs as a competitor. You’re not the first person to have this issue. I’ve seen it mentioned on several social media sites.

Are you attempting to transfer from Apple Cash or another account?

Same here. Tried multiple different banks. Not sure whether Apple ID should be the same as my email I use for those banks but I gave up. I ended up not transferring and staying with wealthfront

How many Apple IDs do you have?

How long after calling to be verified does the transfers start to work?