Episode 6 of Ted Lasso Series 3 won't load

I keep getting "An error occurred loading this content. Try again later." message when trying to view Episode 6 of Ted Lasso Series 3. All the other episodes have loaded without any problems on the night of release - today (19 April 2023) is the release date for Episode 6. It does load on my iPhone, but please don't suggest using mirroring : tried that, it doesn't work ("There's a problem loading this content." message on the iPhone, same error message on the TV). Any other suggestions gratefully received.

Thanks

Richard

Apple TV 4K (1st generation)

Posted on Apr 19, 2023 1:22 PM

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Posted on Apr 28, 2023 7:46 AM

Thought I'd add my experience in too. I got the exact same thing at the exact same point in the Ted Lasso episode that then stopped anything playing except trailers and the apple TV logo. I could even fast forward through things and see the images on the tracker bar but it still wouldn't play. I contacted apple support and spoke to them three times over three days. They told me I had to contact Samsung support since it was only on my TV that I was having issues. We tried reinstalling the whole smart system, the app, signing in and out and a whole host of other things. In the end what fixed it was a simple hard reboot of the TV by pressing and holding the power button. I then got the same problem when watching that episode of Ted Lasso again but solved it again by hard reboot. I guess the classic turn it off and on again is sometimes the best solution. I had turned it off and on a few times but never hard rebooting. Unplug it for thirty seconds apparently would do the same thing. Hope it helps someone!

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Episode 6 of Ted Lasso Series 3 won't load

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