​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


Child available for Apple Card sharing

My child is not available for sharing my card. She is over 13 and her name appears under family but is grayed out and says “not available.”

Posted on Apr 19, 2023 6:06 PM

Question marked as Top-ranking reply

Posted on Apr 19, 2023 10:41 PM

Make sure her iphone is updated to the latest iOS


Verify her region is set to US


Verify she is currently in US


Update her Apple ID with correct birthdate


Passcode must be on iPhone


After reviewing and/or updating these settings please do a forced restart of both devices


Review these support articles.


Update iOS on iPhone - Apple Support


Change your Apple ID country or region - Apple Support


Update the birth date associated with your Apple ID - Apple Support


Manage two-factor authentication for your Apple ID from iPhone - Apple Support


Force restart iPhone - Apple Support




1 reply
Question marked as Top-ranking reply

Apr 19, 2023 10:41 PM in response to amenke

Make sure her iphone is updated to the latest iOS


Verify her region is set to US


Verify she is currently in US


Update her Apple ID with correct birthdate


Passcode must be on iPhone


After reviewing and/or updating these settings please do a forced restart of both devices


Review these support articles.


Update iOS on iPhone - Apple Support


Change your Apple ID country or region - Apple Support


Update the birth date associated with your Apple ID - Apple Support


Manage two-factor authentication for your Apple ID from iPhone - Apple Support


Force restart iPhone - Apple Support




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Child available for Apple Card sharing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.