Hi,
I have planned a mail yesterday that will be sended this morning. The persons received the mail but I can't find it in my send items. I have tried another time this 'planned mail' and have the same issue, it is every time the same the planned mail never appears in my send items.
someone an idea?
Thanks a lot
Mac mini, macOS 12.3
Hi Syslogic,
Thanks for posting here in Apple Support Communities. Is this only happening with your Exchange account? If you check email using webmail, does it show in the sent folder there? Let's have you check in a different user account to see if the issue appears there. You can see how to create a new administrator account here: Add a user or group on Mac - Apple Support
Keep us posted on the results.
Thanks.
Greetings Syslogic,
You let us know that this is happening with an Exchange account. Have you tested using the Send Later functionality with another email account? If so, does the same issue happen? If you haven’t tested it, and have an another email address set up in the Mail app, please try it with that account as well.
Then, with those results, please reach out to Apple Support for further assistance. You’ll find two links below on how to reach them. The first a list of phone numbers and he second a link to online support -
Contact Apple for support and service
Thanks.
Hi Keisha,
yes only happening with Exchange.
in the webmail it is the same no mails to find.
with another user i have the same.
thank you
Exchange 2019 issue with Mail application MAC on Ventura
