I CANNOT ADD AN EMAIL ACCOUNT.

I want to add a email account to my iPhone but the option is greyed out and not responding.

Posted on Apr 20, 2023 7:00 AM

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Question marked as Top-ranking reply

Posted on Apr 20, 2023 7:02 AM

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



2 replies
Question marked as Top-ranking reply

Apr 20, 2023 7:02 AM in response to Phrankpad

  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



Apr 20, 2023 7:02 AM in response to Phrankpad

It would be better if you can please re-post with a screenshot, in order to understand the phenomenon better. Images/pictures speak louder than words. 


Please understand this is a public forum: While attaching a Screenshot, do not provide any personal credentials, such as IP address, Card detail, email id, apple id, IMEI number, Serial Number, Phone number, Order ID, if you are sharing a map ensure your location is not identifiable, etc.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I CANNOT ADD AN EMAIL ACCOUNT.

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