Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

So I haven't used my iphone in a couple of years or more. I forgot my screen lock code. How can I get back into my phone?

So I haven't used my iphone in a couple of years or more. I forgot my screen lock code. How can I get back into my phone?

iPhone 8, iOS 11

Posted on Apr 20, 2023 8:52 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 20, 2023 8:54 PM

Hello jerrid1983!


If you forgot your iPhone passcode - Apple Support, please read the entirety of this Support Article to learn what steps you can take to resolve this issue.


I hope this is helpful. Good Luck!


2 replies

Apr 20, 2023 9:01 PM in response to jerrid1983

jerrid1983 Said:

"So I haven't used my iphone in a couple of years or more. I forgot my screen lock code. How can I get back into my phone?"

------


Troubleshooting a Locked iPhone:

Seems you have a locked iPhone. So, contact Apple Support. Refer to the following...


Hold It Right There!:

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


Being Locked Out...

Have any Proof of Purchase?

Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :) 

So I haven't used my iphone in a couple of years or more. I forgot my screen lock code. How can I get back into my phone?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.