Safari "can't establish a secure connection"

When I'm at my home Wifi and other Wifi sources, Safari is working fine - albeit slow in some locations.

At my job, on a secure Wifi network, Safari will not open and says it cannot establish a secure connection. What's going on and can it please be fixed?


Thank you,

Sandy

MacBook Air 13″, macOS 11.5

Posted on Apr 21, 2023 11:44 AM

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Question marked as Top-ranking reply

Posted on Apr 21, 2023 11:51 AM

Talk to your office network administrator.


On your 'secure' network there is some device that is filtering network access


Either the site you're trying to access is blocked outright, or (more likely, given the error message) they're using a proxy server that is intercepting the flows, and preventing the normal SSL handshake from happening (i.e. you're trying to connect to https://some.secure.org/ and the proxy server is intercepting that request, but can't provide credentials for that site (it says "hi, I'm proxy.company.com" instead), and Safari bails since it can't be sure you're talking to who you expect to be.


Either way, it's down to the network admins at work who control this. Not much you can do about it directly.

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2 replies
Question marked as Top-ranking reply

Apr 21, 2023 11:51 AM in response to DrSandyGC

Talk to your office network administrator.


On your 'secure' network there is some device that is filtering network access


Either the site you're trying to access is blocked outright, or (more likely, given the error message) they're using a proxy server that is intercepting the flows, and preventing the normal SSL handshake from happening (i.e. you're trying to connect to https://some.secure.org/ and the proxy server is intercepting that request, but can't provide credentials for that site (it says "hi, I'm proxy.company.com" instead), and Safari bails since it can't be sure you're talking to who you expect to be.


Either way, it's down to the network admins at work who control this. Not much you can do about it directly.

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Safari "can't establish a secure connection"

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