Hi, I have a 2016 MacBook Pro which has a cracked screen, it is black, I have been using it on my TV with problems until I tried it on a different TV, I can see the screen light up (with the crack!) and my cap locks light will come on but the keyboard and Touch Bar are not lighting up and it is not coming up on the TV (using a HDMI lead)
any ideas anyone please?
MacBook Pro 13″, macOS 12.6
At this point, you really need to have an Apple Technician examine your laptop to fully understand what is wrong with it, besides the cracked screen.
You can start by selecting the "Support" link on the lower left-hand side of this forum's web page.
Chances are that this caused more damage than just the cracked screen ... and why I still suggest that you have it properly looked at.
Switching to a different TV may indicate that the connection between them cannot be synced. This could be for a number of reasons, including a damaged logic board in the laptop.
Do you happen to have a computer monitor handy? ... or have a friend or relative that does? If so, you can try connecting your laptop to this monitor to see if it can display properly ... and, if it does, then you would know that the damage is limited to the notebook's display screen.
Thank you for your advice, was trying to avoid it as I think it will cost more than the computer is worth, I have a second one to use so not a big problem as everything is on a one drive, just used it as a home PC type and it made life easy
Sorry, that I couldn't provide you with a better option, but without a full understanding of how this screen got cracked (dropped, liquid spill, etc.) or any details about this notebook, it's all I can offer at this point in time.
The screen got cracked when my daughter was jumping around and landed on the open MacBook, the unit itself has been working for 3 or 4 months fine on the tv, it’s only been when I have switched it to a different tv I has decided to not work all I did was to close the lid, which I have done before when it’s not been in use and carry it to a different tv , power is there as it makes the sound when I plug it in.
MacBook Pro with a cracked screen
