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iPhone screen frozen

Hello, I was using instagram and suddenly the screen froze all pink and crashed. The crash was accompanied with a sound from the phone. The phone restarted again and everything seems okay but why did the screen do this?

iPhone 12 Pro Max, iOS 16

Posted on Apr 21, 2023 12:47 PM

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Question marked as Top-ranking reply

Posted on Apr 22, 2023 7:15 AM

Does this happen only when you use Instagram ? If yes, it could be Instagram's issue. You can try reinstalling the app or contact the developer.


If not, this could probably be a hardware issue, but do check if you're on the latest iOS version (if not, you should update now) before reaching out to Apple for help.

2 replies
Question marked as Top-ranking reply

Apr 22, 2023 7:15 AM in response to siham1523

Does this happen only when you use Instagram ? If yes, it could be Instagram's issue. You can try reinstalling the app or contact the developer.


If not, this could probably be a hardware issue, but do check if you're on the latest iOS version (if not, you should update now) before reaching out to Apple for help.

iPhone screen frozen

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