Headphones break
My headphones always seem to break on one side. Anyone know if it can be fixed?
AirPods Max
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User profile for user:
destiny241
User level:
Community Specialist
Hello Jpbrown27,
To confirm, this is happening on your AirPods Max headphones? If so, this could be a physical or software related.
If it's software related, we'd first recommend to reset the AirPods Max and test out the issue. Resetting the AirPods Max is a good way to get them back to factory settings and determine if the issue continues to occur or not. Here's how you could accomplish the reset: How to reset your AirPods Max
Should the issue continue, test if this happens with another device. This will tell us if the issue only happens with a specific device or all devices: Set up AirPods with your Mac and other Bluetooth devices
In case the issue is hardware related and not software related, then it would be best to bring them in for an inspection: AirPods Replacement, Repair, & Service
Please bring in the AirPods Max, the original receipt, and a photo ID with you to your appointment.
Select on service here and search nearby for locations: Find Locations
Let us know how it goes for more help.
Take care.