Need to make an appointment for today at the Genius Bar to replace my headphones

Left side of headphones doesn’t work

iPhone XS Max, iOS 14

Posted on Oct 10, 2023 5:36 AM

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Question marked as Best reply

Posted on Oct 12, 2023 8:16 PM

Slide to the bottom; click on Get Hardware help.


If you’re in an iPhone/iPad, it will probably switch to the support app


Choose the hardware you’re having an issue with (or enter your serial #) and the issue; you should get the option to book an appointment at the Genius Bar.

4 replies

Need to make an appointment for today at the Genius Bar to replace my headphones

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