My WiFi and Bluetooth will not work on my iPhone

My WiFi and Bluetooth will not work on my phone. I have tried resetting. I have tried hard resetting. I have updated my phone. I have tried resetting network settings. I have an iPhone 11 on iOS 16.4.1


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Posted on Apr 21, 2023 9:38 PM

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Question marked as Top-ranking reply

Posted on Jun 20, 2023 3:53 PM

willdw Said:

"WiFi and Bluetooth greyed out: Thank you, I’ve gone into the Genius Bar 3 separate times for this. They say it’s not a hardware issue and advice was to reset phone to factory settings. It keeps coming back up :(

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You are welcome.


Set this Up Anew, as If your were to Sell it:

How exactly are you resetting this to factory settings? Rather than doing so the manual way, there is a workaround that may fix all of this. Perform as instructed here, including the backup creation and iCloud logout: What to do Before you Sell, Give Away, or Trade in your iPhone or iPad - Apple Support

47 replies

Feb 5, 2024 12:52 AM in response to siriwebapple1877

My iPhone 13 suddenly restarted when my battery was on 5%, I noticed my WiFi button was greyed out almost immediately then after a while I noticed my Bluetooth had a never ending buffering but I thought maybe it was cause of the low battery that my WiFi and Bluetooth greyed out. Fast forward to my iPhone being fully charged and the issue remained. I updated my phone to the latest IOS, IOS 17.3, I also did a hard reset multiple times as well as resetting my network settings up to 4 times and still no solution yet! My iPhone 13 was brand new and I got it 6 months ago, battery health is on 100% so I really can’t fathom what the problem is and there’s no way I’m replacing my phone.

Aug 30, 2024 4:07 PM in response to willdw

Lost my iPhone 13 yesterday. Put it in lost mode and eventually got it back. WiFi and Bluetooth greyed out and (as someone else also mentioned), the Bluetooth in the settings app is just an indefinite loading icon. Tried resetting network settings, updating the last software and restarting it multiple times. Contacted Apple who said I had to turn it into a store. I could have possibly dropped it, as it had some scratches on the screen when I found it. Has the motherboard likely been damaged? Will they be able to fix it?

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My WiFi and Bluetooth will not work on my iPhone

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