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In app purchases under a family plan.

How do I add a payment method when my phone is under a child account and it grays out the “add a payment method” button? How do I verify a credit card when it doesn’t let me click on its status to do anything?

iPhone 12, iOS 16

Posted on Apr 22, 2023 6:05 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 22, 2023 6:16 PM

IceMan2011F Said:

"In app purchases under a family plan.: How do I add a payment method when my phone is under a child account and it grays out the 'add a payment method' button? How do I verify a credit card when it doesn’t let me click on its status to do anything?"

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Troubleshooting Family Plan Payments:


A. Adding a Method of Payment to a Family Plan:

Talk to the person who operate this device's Family Plan. They need to add it. Or is this you?


B. Have At least One Method of Payment:

Note: You need at least one method of payment assisted to your Apple Account. This is because even free apps have the option to purchase items form within them.

1 reply
Question marked as Top-ranking reply

Apr 22, 2023 6:16 PM in response to IceMan2011F

IceMan2011F Said:

"In app purchases under a family plan.: How do I add a payment method when my phone is under a child account and it grays out the 'add a payment method' button? How do I verify a credit card when it doesn’t let me click on its status to do anything?"

-------


Troubleshooting Family Plan Payments:


A. Adding a Method of Payment to a Family Plan:

Talk to the person who operate this device's Family Plan. They need to add it. Or is this you?


B. Have At least One Method of Payment:

Note: You need at least one method of payment assisted to your Apple Account. This is because even free apps have the option to purchase items form within them.

In app purchases under a family plan.

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