How do I remove a gift card that isn’t allowing me to download free apps

How do I remove a gift card that isn’t allowing me to download free apps

Posted on Apr 22, 2023 6:48 PM

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Question marked as Top-ranking reply

Posted on Apr 23, 2023 12:36 AM

The only way to "remove" a redeemed gift card balance is to spend the funds.


However, having a balance in your account shouldn't have anything to do with not being able to download free apps.


If you don't care about the funds, you can ask Support to zero-balance your account.

1-800-MY-APPLE


M1 Mac mini, macOS 13.3.1;  Watch, series 7 GPS/cellular, watchOS 9.4; iPad Pro 2nd Gen, iPadOS 16.4.1; iPhone 12 Pro, iOS 16.4.1; TV 4th Gen, tvOS 16.4.1; HomePods, audioOS 16.4.1 and Airport Express w/ Airplay 2

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Question marked as Top-ranking reply

Apr 23, 2023 12:36 AM in response to sBradbury06

The only way to "remove" a redeemed gift card balance is to spend the funds.


However, having a balance in your account shouldn't have anything to do with not being able to download free apps.


If you don't care about the funds, you can ask Support to zero-balance your account.

1-800-MY-APPLE


M1 Mac mini, macOS 13.3.1;  Watch, series 7 GPS/cellular, watchOS 9.4; iPad Pro 2nd Gen, iPadOS 16.4.1; iPhone 12 Pro, iOS 16.4.1; TV 4th Gen, tvOS 16.4.1; HomePods, audioOS 16.4.1 and Airport Express w/ Airplay 2

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How do I remove a gift card that isn’t allowing me to download free apps

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