An unexpected error occurred (error code -8072).

Can not open the document or the desktop floder in Finder.

"The operation can’t be completed because the original item for “Documents” can’t be found."

The operation can’t be completed because the original item for “Desktop” can’t be found.

Can not save any word, excel file

Can not create the New floder - error code -8072



MacBook Air 13″, macOS 13.3

Posted on Apr 22, 2023 11:38 PM

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1 reply

Apr 23, 2023 11:35 AM in response to thachnguyen1981

Using iCloud Drive, OneDrive, Dropbox, Google Drive, etc.?


All of those cloud drives will redirect Desktop and Documents to a location that can be sync'd with their cloud backend. If you were to have turned off or uninstalled the application that was doing this. Then your Desktop and Documents would be unreachable and you would see those error messages.



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An unexpected error occurred (error code -8072).

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