my iphone can't be restored when i try then it, it suddenly stops and say that your iphone cant be restored

Hello Matchabs,

For errors when attempting to restore your iPhone, you'll want to take the steps below:

1. Update your Mac or PC

Update your Mac. Or if you have a PC, get updates from Microsoft. If you're using iTunes, make sure that you have the latest version of iTunes.

2. Plug your device directly into your computer

Plug your iPhone, iPad, or iPod directly into your computer's USB port (not into an attached keyboard or USB hub). Make sure that the cable is in good condition.

Make sure that your device is unlocked. If prompted, trust your device.

If you still see an error alert, try a different Apple USB cable or switch to a different USB port on your computer.

3. Restart your computer and your device

Turn off your computer, then turn it on again. Next, restart your device.

Learn how to restart your iPhone, restart your iPad, or restart your iPod touch.

4. Check your computer’s security software

You might need to update, change, or uninstall software that could be interfering with your computer's connection with iTunes.

5. Use a different computer

Update or restore your device on another computer that uses a different network.

You can also find those steps in this resource: If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support

Should that still persist, you'll want to reach out to Apple Support: Apple Support They'll be in the best position to look into this further.

Take care.

As a last resort, try a Forced Restart on the phone. Follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.

Force restart iPhone - Apple Support

There are only 2 possible results when you perform a Forced Restart:

1) The phone returns to normal operation

2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or at an authorized Apple Service shop

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