Iphone X Stuck in Restore mode - When we restore it restarts during the process and disconnects

While restoring, the phone restarts or turns off which causes the restore to fail. This phone just turned off one day and has been in a draw because its been stuck like this. But I want to get it working.

iPhone XS

Posted on Nov 4, 2024 4:52 PM

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Posted on Nov 23, 2024 11:43 AM

Hi, I had a similar issue on my iPhone X. The problem was a short in the earpiece caused by water. To fix it, heat the earpiece using a hairdryer for about 10 to 15 minutes. Repeat the process if necessary. If your phone still won't boot up, you can now fix the software using iTunes, since the phone won't turn off during the installation anymore.


Just be careful not to heat the phone too much.

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Question marked as Top-ranking reply

Nov 23, 2024 11:43 AM in response to Blogie7

Hi, I had a similar issue on my iPhone X. The problem was a short in the earpiece caused by water. To fix it, heat the earpiece using a hairdryer for about 10 to 15 minutes. Repeat the process if necessary. If your phone still won't boot up, you can now fix the software using iTunes, since the phone won't turn off during the installation anymore.


Just be careful not to heat the phone too much.

Nov 4, 2024 5:06 PM in response to Blogie7

Unfortunately, there is a serious hardware problem with the phone that will require service at the Apple Store or an authorized Apple service shop.


You can find a list of authorized service locations using this link:


Find Locations


It is too early to jump to conclusions, but you may likely be facing some difficult decisions about whether to spend a good bit of money to fix the phone, or whether the money might be better spent on a new phone.


Good luck.

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Iphone X Stuck in Restore mode - When we restore it restarts during the process and disconnects

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