Remote shutter problem

I have changed from Iphone 8 to an Iphone 14 Pro Max , I used a remote shutter on the Iphone 8 no problems at all , now the shutter will not connect/ load up on Bluetooth on the new phone, anyone ease have this problem

iPhone 14 Pro Max, iOS 16

Posted on Apr 23, 2023 4:04 AM

Reply
Question marked as Best reply

Posted on Mar 16, 2024 12:06 AM

Mine works on my iPhone original camera but mine not working on my Snapchat camera it keeps turning my phone volume up in down on Snapchat

Similar questions

4 replies

Apr 24, 2023 4:16 PM in response to Grandpaddymick

Hello Grandpaddymick,


Thank you for reaching out to Apple Support Communities.


These steps should help you with your pairing issue:


If your Bluetooth accessory won't pair or connect to your iOS or iPadOS device, learn what to do.


"Try these steps first

To get help pairing a Bluetooth accessory, like a wireless keyboard, to your iOS or iPadOS device:

  1. Make sure that your Bluetooth accessory and iOS or iPadOS device are close to each other.
  2. Turn your Bluetooth accessory off and back on again.
  3. Make sure that your Bluetooth accessory is on and fully charged or connected to power. If your accessory uses batteries, see if they need to be replaced.
  4. If there's an app that you use with the Bluetooth accessory, go to Settings > Privacy & Security > Bluetooth on your iOS or iPadOS device, and make sure that you've turned on Bluetooth for the app.


If you still can't pair or connect your Bluetooth accessory

  • If you previously connected your Bluetooth accessory to your iOS or iPadOS device, unpair the accessory, put it back in discovery mode, then try to pair and connect it again.
  • If you can pair your accessory with some devices but not your iOS or iPadOS device, unpair the accessory from your other devices. Then try to pair with your iOS or iPadOS device again.
  • To find out whether your accessory is compatible with your iOS or iPad OS device, contact the manufacturer of the accessory.
  • If you still have any of these issues, contact Apple Support:
    • You can’t turn on Bluetooth or the setting is grayed out.
    • You can’t connect any Bluetooth accessories with your device.
    • The accessory manufacturer confirmed that your accessory is working correctly."


More details can be found here: If you can't connect a Bluetooth accessory to your iPhone or iPad


If the issue persists, can you provide a few more details. What is your exact iOS version? Are you still able to pair with your old iPhone? Also, have you contacted the manufacturer?


Cheers!

Remote shutter problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.