iPad won’t charge

i pad 7 won,t charge. I have tried for the last three days to get it to reboot Any more suggestions?

iPad, iPadOS 16

Posted on Apr 23, 2023 5:21 PM

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Question marked as Best reply

Posted on Apr 23, 2023 5:29 PM

(1) Please review the information in the following guide published by Apple 👉 If your iPad won't charge - Apple Support


(2)  If the above does not work then - Follow the instructions in this article by Apple 👉 If your iPad won't turn on or is frozen - Apple Support and see if that helps.


(3)  If that does not help, then then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

2 replies
Question marked as Best reply

Apr 23, 2023 5:29 PM in response to Superball23

(1) Please review the information in the following guide published by Apple 👉 If your iPad won't charge - Apple Support


(2)  If the above does not work then - Follow the instructions in this article by Apple 👉 If your iPad won't turn on or is frozen - Apple Support and see if that helps.


(3)  If that does not help, then then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and a resolution.


Axel F.

Apr 24, 2023 7:23 AM in response to Superball23

These support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support


Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W or greater to reliably charge. 5W Power Adapters intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow.


Be aware that many computer USB ports cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).


If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, if you have access to another Apple device, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple



iPad won’t charge

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