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I have enough space, but it doesn’t download or install. Can you help me please

I have enough space, but the last version doesn’t download or install

iPhone 12, iOS 16

Posted on Apr 23, 2023 5:39 PM

Reply
Question marked as Best reply

Posted on Apr 23, 2023 5:41 PM

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 8GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

3 replies
Question marked as Best reply

Apr 23, 2023 5:41 PM in response to somaya24

Make sure that your iPhone is setup to meet the following requirements before you attempt to update the iOS version over a Wi-Fi Network. Open Settings ➡️ General ➡️ Software Update: If there is an update available for your iPhone then it will be listed here. Follow the on-screen instructions to download and update your iPhone. 

  • Your iPhone must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The iPhone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • Your iPhone must have at least 8GB or more free storage space
  • Your iPhone cannot be connected through VPN
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


Axel F.

Apr 23, 2023 5:50 PM in response to somaya24

somaya24 Said:

"I have enough space, but the last version doesn’t download or install"

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Updating an iPhone 12:


A. Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip. If any updates are availabe, they will install, sure enough.


B. Updating an iPhone Through Cellular:

Updating your iPhone using Cellular is an option for your model (12). This is because the model has the builtin hardware for this. See my User Tip: Use an iPhone 12 or later, that is using 5G, in order to update over Cellular - User - Tip

I have enough space, but it doesn’t download or install. Can you help me please

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