Apple Pay

Apple Pay today went weird. Needed to make a payment through ApplePay, had it all setup and had been using earlier today and worked fine. Transferred money from bank account to ApplePay wallet and waited several minutes before sending funds to established end person. I sent the funds to end user and in my account the receipt said Completed and Sent. But then enduser came back saying the transaction I had just sent was flagged as Failed. But in my Wallet it says the amount was sent and the balance is $0. How the end user received a notification concerning this and I didn't is beyond me. Any help would be appreciated.

iPhone 8 Plus, iOS 16

Posted on Apr 23, 2023 8:50 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 23, 2023 9:03 PM

I’m assuming you’re taking about Apple Cash transfer over the Apple Pay Network? Yes, Apple Cash had issues today. It could be an Apple Network issue or an Apple Cash issue which is Green Dot. Your best bet is to call Apple at 1-800-my-APPLE tomorrow and see who they transfer you to. Here’s Green Dot’s just in case you need it.


Apple Cash is a service that’s run by Green Dot Bank


https://applecash.greendot.com/termsconditions/ 


Contact Green Dot Bank by calling (877) 233-8552

1 reply
Question marked as Top-ranking reply

Apr 23, 2023 9:03 PM in response to StevoJo

I’m assuming you’re taking about Apple Cash transfer over the Apple Pay Network? Yes, Apple Cash had issues today. It could be an Apple Network issue or an Apple Cash issue which is Green Dot. Your best bet is to call Apple at 1-800-my-APPLE tomorrow and see who they transfer you to. Here’s Green Dot’s just in case you need it.


Apple Cash is a service that’s run by Green Dot Bank


https://applecash.greendot.com/termsconditions/ 


Contact Green Dot Bank by calling (877) 233-8552

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.