Unable to turn on Face ID
can I get Apple support to resolve my phone Face ID issue
iPhone XS
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If Face ID isn't working on your iPhone or iPad Pro
- Check for updates. ...
- Check your Face ID settings. ...
- Check that nothing is covering the TrueDepth camera. ...
- Make sure that your face isn't blocked. ...
- Make sure that you're facing the TrueDepth camera. ...
- Restart your device. ...
- Add an alternate appearance. ...
- Reset Face ID.