EID not available in my iPhone

There’s no EID available in settings and also when I dial *#06# it’s showing 2 IMEI numbers and MEID but not EID , as EID is needed for me to start Esim please help?

iPhone 13

Posted on Apr 24, 2023 2:12 AM

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Posted on Mar 11, 2024 11:44 AM

Sohail_mj wrote:

There’s no EID available in settings and also when I dial *#06# it’s showing 2 IMEI numbers and MEID but not EID , as EID is needed for me to start Esim please help?



Seeing two IMEI numbers with no EID usually means this is a dual-SIM iPhone model.


What is the iPhone model? Settings > General > About > Model Number, and tap that field to get the A number, and post both the M number and the A number.


Dual SIM iPhone models are sold in China mainland, Hong Kong, and Macao.


Dual SIM iPhone models don't have eSIM.


54 replies

May 29, 2024 3:30 PM in response to emem244

emem244 wrote:

My iphone also has two IMEIs and no EID number. the model number is A2650 and this model supports Esim according to link posted in previous responses. Does this mean my iphone would be Esim compatible?


Settings > General > About > EID


Are any SIM slots present? (None would be expected on US and PR iPhone 14 Pro Max.)


If no EID and no SIM slots, contact Apple Support.


If this iPhone does have SIM slots, that’s not A2650. Or it’s a unicorn.

Apr 25, 2023 12:13 PM in response to Shroudiee

Hi Shroudiee,


To double-check, are you looking under Settings > General > About? Typically, you would see the EID there under the section that contains the Carrier Lock information.


If you don't find it there, see the text below If you can't set up an eSIM on your iPhone:


Follow these steps
Go to Settings > General > About and look for any numbers under EID. If there are no numbers, contact Apple Support.


Based on this, if you do not see the EID in the path described, use the link above to reach Apple directly.


Cheers.

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EID not available in my iPhone

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