iPhone 13 Pro Max stuck on blue screen

iphone 13 pro max unresponsive touch screen


[Re-Titled by Moderator]


iPhone 13 Pro Max, iOS 15

Posted on Apr 24, 2023 3:22 AM

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Question marked as Top-ranking reply

Posted on Apr 25, 2023 1:51 PM

Greetings centes,


If your iPhone is frozen, these are the best steps to take:


"On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.

An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.

4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.

5. If your phone still doesn't turn on, contact Apple Support." If your iPhone won't turn on or is frozen


We hope this helps!


Sincerely.

1 reply
Question marked as Top-ranking reply

Apr 25, 2023 1:51 PM in response to centes

Greetings centes,


If your iPhone is frozen, these are the best steps to take:


"On your iPhone 8 or later, including iPhone SE (2nd and 3rd generation)

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo.

An animation of an iPhone with arrows pointing to the volume up button, then to the volume down button, and then to the side button.

4. If your phone doesn't turn on, follow these steps to check your hardware and charge your phone. You might need to charge for up to an hour.

5. If your phone still doesn't turn on, contact Apple Support." If your iPhone won't turn on or is frozen


We hope this helps!


Sincerely.

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iPhone 13 Pro Max stuck on blue screen

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