Disabled Apple ID
My Apple ID is saying that it’s been disabled through the App Store and iTunes and it’s not allowing me to download apps. What can I do to fix it ?
iPhone 13 Pro Max
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My Apple ID is saying that it’s been disabled through the App Store and iTunes and it’s not allowing me to download apps. What can I do to fix it ?
iPhone 13 Pro Max
Hello,
You must contact Apple for help if you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support
Hello,
You must contact Apple for help if you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support
Disabled Apple ID